We retain two types of information:
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymized, and telephone number. Such information is only collected from you if you voluntarily submit it to us.
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymized browser types, and other anonymous statistical data involving the use of our website.
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organize our website.
Cookies this website may collect:
COOKIE TYPE DURATION DESCRIPTION
We will process any Personal Data you provide to us to respond to any communications you might send to us.
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of the community users of our website, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include commercial partners, sponsors, licensees, researchers, and other similar parties.
We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfill your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirements.
Your Personal Data is held on secure servers hosted by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organizational measures) to protect your Personal Data.
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2002, we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended, or removed from our database, please email it to us at [email protected].
We do our VERY BEST to ensure that your travel arrangements go according to plan. However, if you have a complaint arising out of what we have agreed to provide for you, please let us know at the earliest possible opportunity. We can be reached 24 hr / 7 days by calling our main office at +501 620-3055, from wherever you may be. If a problem arises during your trip to Belize, please contact us immediately, so we can help you. [email protected]
If your complaint cannot be resolved locally, you should advise us within 30 days of the incident, in writing, a detailed description of your complaint and other relevant information. Please Contact Us Here:
All conversations are private during a transfer. Some information such as Why you Choose us may be shared with others in our organization. All personal conversations between a person using our service and a driver are considered confidential. Photos taken with our drivers and other photos shared by you may be shared on our website and social media outlets. Private Shuttle and transfers are arranged via emails. The booking information. round trip or one between Districts, Towns, and Villages to Hotels, Resort and Airbnb, is not disclosed to any but William Hofman.